R-1, 2020-11-16

NOTE: Waterhorse Charters does not accept paper waivers, please submit electronically.

Charter Agreement



(approximate)

_

(100% due on check-in)



Credit Card Information

(required to hold your reservation - you won't be charged right now)

(as it appears on credit card)


(3 or 4 digit verification number)


Guest Details

IMPORTANT: All guests in your group MUST fill a Guest & Waiver Form and Passport Form (if going to the Coronado Islands) prior to your trip date. 

They should also fill out an Add-On Form with any tour guide, Nitrox tanks, or rental gear requests (if any).

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Initial


Booking Policy

Payment:

100% of your trip price is due upon check-in (checks or cash waive 4% processing fee).

We reserve the right to hold a credit card number and charge it in case of a cancellation, no-show, or lack of payment upon check-in.

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Waterhorse Charters changes and cancellations:

Your safety is our number 1 priority. If for any reason (weather or mechanical related), scuba diving on the day of your trip is considered unsafe, we reserve the right to change or cancel the trip. This could happen up to 12 hours prior to your departure time. We'll email or call you to discuss an alternative date.

If you decide not to reschedule your trip, a full refund will be issued - no questions asked.

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Initial

Customer changes and cancellations:

If you cancel your reservation up to 30 days prior to your trip, your credit card on file will not be charged.

Changes made within 7 to 15 days of your trip will require a $50 rescheduling fee. If you cancel your reservation within the same period, your credit card on file will be charged 20% of your reservation full price.

Within less than 7 days of your trip, no changes can be made. If you make cancellations within the same period, your credit card on file will be charged 50% of your reservation full price.

No-shows will have 100% of your reservation full price charged to the credit card on file.

Gear failure, seasickness, and poor visibility won’t grant any refunds - but we’ll do our best to accommodate you on the trip.

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Initial

Dive charters diving qualification and experience:

Only certified divers can go scuba diving from our boat charters. Non-divers can ride as passengers on boat charters or go shore diving on non-certified tours.

- Dives slated as ‘ALL LEVELS’ are suited for open water certified divers or superior certification levels with a minimum of 5 dives. Open water divers looking to dive an ‘ADVANCED & UP’ site, require divemaster supervision.

- Dives slated as ‘ADVANCED & UP’ are only suited for advanced divers or superior certification levels with a minimum of 10 cold water dives and most recent dive being less than a year.

- Dives slated as ‘TECH’ are only suited for tech divers or equivalent training and most recent tech dive being less than a year.

On the day of your trip, all divers must bring their certification card and a valid Passport (if going on a Coronado Islands trip).


Age requirements:

We only accept 12-year-old divers or older, unless certified with a certified parental guardian.


Credit card charges and safety:

If you select using your credit card, it will be charged as soon as your security deposit is made. In case of cancellation or changes, we'll contact you before making any refunds or charges to your card.

We use Secure Socket Layer (SSL) technology to encrypt your credit card and other sensitive information when you make reservations with us. The process of encryption prevents unauthorized individuals from viewing your information as it's securely transmitted over the internet. Once received, your credit card information is not transmitted over the internet again.


Email policy:

By providing your email address, you're acknowledging that we may periodically send promotional emails about new services, special offers or other information, which we think you may find interesting. These will always include an option to opt-out of future such emails.


I have read and agreed to the contract and booking policy above:

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Signature

By checking here, you acknowledge you have read and understand the above terms, and are consenting to the use of your electronic signature in lieu of an original signature on paper. You have the right to request that you sign a paper copy instead. By checking here, you are waiving that right. After consent, you may, upon written request to us, obtain a paper copy of an electronic record. No fee will be charged for such copy and no special hardware or software is required to view it. Your agreement to use an electronic signature with us for any documents will continue until such time as you notify us in writing that you no longer wish to use an electronic signature. There is no penalty for withdrawing your consent. You should always make sure that we have a current email address in order to contact you regarding any changes, if necessary.

Mon Nov 23, 2020